PRIVACY POLICY
Introduction
This Privacy Policy explains how Ponies & Plaits collects, uses, and protects your personal information when you contact us or use our services.
We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We may collect the following information when you contact us or submit a booking enquiry:
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Name
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Email address
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Phone number
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Event details (such as date, location, and guest numbers)
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Any additional information you choose to provide
How We Use Your Information
We use your information to:
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Respond to enquiries
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Provide quotes and availability
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Manage and deliver bookings
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Communicate important updates about your event
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We do not use your data for unrelated marketing purposes without your consent.
Data Storage
Your information is stored securely and only accessible to authorised members of our team.
We keep personal data only for as long as necessary to manage our services or meet legal obligations.
Sharing Your Information
We do not sell or share your personal information with third parties, except where required to deliver our services or comply with legal obligations.
Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data (where applicable)
To exercise any of these rights, please contact us directly.
Contact
If you have any questions about this Privacy Policy, please contact us at:
Phone: 07896 722234